Note: To obtain instructions on how to successfully complete the update please contact Dell support. What we recommend in order for you to attempt to fix this issue is the following:īased on your report we noticed that your BIOS is outdated therefore, we would like to recommend for you to update it from version 1.1.7 to version 1.2.0. We appreciate the information and reports provided.

To better assist you, we use a translation tool embedded in this Intel Community.

We may not be able to translate the screenshots attached to the thread.

Our support is only provided in English.

You can use the option under the reply window to attach the report and any other files to the thread (Drag and drop here or browse files to attach).

With the graphics report, you don’t have to send reports from both tools just the one you currently use if applicable.

Have you tested this behavior with the customized drivers from your motherboard manufacturer’s website?.

Do you remember doing any changes (Hardware/ Software) before the issue started like an OS update or a driver update?.

Did you try to reinstall the game or apply any updates if available?.

Can you please let us know if this problem is exclusively happening with that game War thunder or if any other games have experienced the same issue? If yes, please let us know the names of the games affected.

Browse to a folder, type in a filename then click Save.

On the DirectX Diagnostic Tool window, click on Save All Information.

On the Run prompt, type 'dxdiag' then click OK.

To save your scan, click on 'Next', then 'Save'.

Click on the menu where it says 'Summary' to change to 'Detailed View'.

By default, Intel® SSU will take you to the 'Summary View'.

Open the application and click on 'Scan' to see the system and device information.

Intel® System Support Utility (Intel® SSU) To better assist you, please provide the following reports and information so we can move forward with your support request. Thank you for posting on the Intel® communities.

Intel iris xe gaming